My email queries were dealt with very efficiently by Zoe throughout the process from initial enquiry to installation. Jeff and their apprentice Finley arrived on time and I found the both to be very personable. The NEST thermostat installation was not as simple as I thought, and whilst Finley dealt with the thermostat fitting, Jeff got to grips with the mess of wiring. Jeff then guided Finley through the wiring process as he installed the Heatlink unit in the airing cupboard. When the installation was completed Jeff took me through the account and thermostat set up to ensure I understood it. I definitely made the right decision to have it professionally installed and I would recommend anyone thinking of having this done to give Jeff and Zoe a call as they provided an excellent service.